Full IT Support Services
24/7 Availability.
Your Own IT Manager.
Improve Network Stability.
Fast Support Response Times.
Unlimited Onsite Support.
Unlimited Phone/Remote Support.
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If your e-mail, your CRM or your data is important to the smooth running of your business, you need to ensure that prompt, effective and proactive IT support is always available when required.
We offer a cost-effective full time unlimited IT Support for small to medium sized businesses who can rely on us to be an integral part of the business, ensuring that you have confidence that if you have an IT problem we provide immediate help resolving the issue. As an integral part of your business providing IT support, It is our responsibility to keep your network running and manage all the day to day IT tasks and processes, so that the primary focus for the rest of your business is to earn money.
Our Full IT Support service includes:
Unlimited telephone and remote support.
Unlimited onsite support.
Unrestricted hardware/software support.
Always talk to someone you know
Fast response times.
Scheduled offsite backup service.
Regular consultation.
Your own IT Manager
Hardware procurement and installation service
Faults and queries are managed and may also be created on our unique web based Customer Portal System. When a job is created the selected support engineer is alerted instantly that a job has been allocated to him or her and is able to access the job record whether in the office or on the road, ensuring again that even outside hours of cover, that requests for support can be reviewed.
This provides a way for our customers to monitor the performance of Phi-Systems using the report feature to view a list of historical jobs.
Fixed charges apply for all planned facilities work. Hourly and Day rates are available on request. We can normally respond to requests for work in 48 to 72 hours subject to normal purchasing procedures.
For more details of our Support Services, please contact us on 08456 300770 and
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